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LEADERSHIP

Meet Our Team

  • STEVE HART

  • DANESSA ITAYA

  • LON SEARLE

  • JEREMIAH CUNDIFF

  • BRIAN BIRDY

  • RANDALL HENDERSON

  • BLAKE SANFORD

  • BILLY O’SULLIVAN

  • AARON MCELHINEY

  • STEVE HART

    FOUNDER/CEO

    When Steve founded PMI in 2008, his vision was to create the nation’s largest residential, commercial, and association management franchise network. Much of his career prior to PMI was spent riding the ups and downs of the real estate industry in land development, construction, and sales. Steve came to understand that no matter what the real estate market is doing, the property management sector of the industry remains stable. With this in mind, he built the PMI model for a consistent revenue-generating property management business which now helps hundreds of property managers realize their dreams of successful business ownership.

  • DANESSA ITAYA

    SENIOR VICE PRESIDENT

    Danessa brings valuable franchise leadership experience to Property Management Inc. Her career in franchising began at Molly Maid when she was hired as an accounting assistant. During her 20 years there, she developed an expertise in franchising and held various leadership roles including Director of Accounting, Director of Operations, and VP of Operations. In addition to her corporate responsibilities, Danessa served as President and Co-Chair of Ms. Molly Foundation a corporate sponsored non-profit organization supporting victims of domestic violence. In 2013 Danessa left Molly Maid to pursue an opportunity with the brand new Maid Right franchise which is based on the winning model of its sister company JAN-PRO and has since grown to over 40 master franchises. During her career, Danessa has been heavily involved in the development and implementation of marketing programs for franchises. She especially enjoys working directly with franchisees to help them grow their businesses and achieve their goals.

  • LON SEARLE

    CHIEF FINANCIAL OFFICER

    In addition to his strong leadership abilities, Lon Searle brings to PMI his extensive accounting background, as a CPA and CMA. Lon is an innovative financial professional with years of manufacturing, construction, gaming, audit, advertising, and operations experience. He has helped build new businesses, penetrate new markets, and develop fast growing companies with global reach. At PMI, Lon is leading the PMiBOOKS group, including teams that can help you with your accounting in Residential, Association, and Vacation bookkeeping. He is also training franchisees to utilize financial tools to make acquisitions and unleash value through faster organic growth and strategic planning.

  • JEREMIAH CUNDIFF

    Vice President of Operations

    Jeremiah Cundiff has spent more than a decade growing a broad range of franchise systems, from start-ups to large franchise systems with hundreds of millions in revenue. Maintaining his focus on operational excellence is the foundation for his ability to continually perfect the PMI system. He is passionate about helping franchise owners advance the economics of their franchise. Jeremiah and his wife Kristi are the parents of six children. In his spare time, he enjoys fly fishing, golf, snowboarding and having fun with his family. Jeremiah is currently completing his bachelor’s degree in Business Management with an Entrepreneurial Management emphasis through Brigham Young University – Idaho.

  • BRIAN BIRDY

    Vice President of Residential Management

    Brian brings his energy and passion for teaching and motivating others with him everywhere he goes. As Vice President of PMI, much of his time is spent coaching PMI property managers one-on-one or planning and building better methods of success for them. As an active NARPM member, Brian has been an instructor and leader in the organization for many years, including serving on the national board of directors and as President for 2018. Brian owns his own successful property management business, PMI Birdy Properties, which he took over from his father as a one-man office and grew it into the largest real estate and property management company in San Antonio, Texas. A veteran of the United States Air Force, Brian also serves as PMI’s veteran franchisee liaison. In addition to being a multi-state Licensed Real Estate Broker, Brian has received his Residential Management Professional and Master Property Manager designations from NARPM, and a Certified Property Manager designation from Institute of Real Estate Management.

  • RANDALL HENDERSON

    EXECUTIVE DIRECTOR OF TRAINING

    Randall built and runs the comprehensive online and in-person PMI training platform, and has personally trained over 200 aspiring entrepreneurial franchisees. A serial real estate entrepreneur himself, he has owned and operated many industry-related businesses in the areas of property management, realty brokerage, investment, and land development. Prior to PMI, Randall developed and taught a real estate lecture series, and was a sales trainer for a Fortune 500 company. Randall has a degree in mathematics from Brigham Young University. A message Randall often shares with those he teaches is that “Failing forward is the quickest way to success”.

  • BLAKE SANFORD

    DIRECTOR OF ASSOCIATION MANAGEMENT

    Blake is a Utah native and graduated from Utah Valley University with a Bachelor's of Science in Biology. He is our in-house association specialist, and he is the go-to person for all association management answers. Working daily with franchise owners, he is able to get them fully prepared for presentations and proposals. Once you begin managing associations, you will be in frequent contact with Blake as he assists you in becoming a successful association manager

  • BILLY O’SULLIVAN

    DIRECTOR OF VACATION RENTALS

    Billy has been building vacation rental property management teams for over 17 years in locations ranging from Utah, California, Hawaii, and Seattle. A natural born leader with a wealth of marketing experience, Billy has written, produced, and directed award-winning commercial campaigns as well as launching boutique real estate businesses, and building a small vacation rental empire. This hasn’t stopped him from putting family first, managing his Seattle teams remotely so he can spend more time with his parents. Billy is excited to share his knowledge and energy with the PMI family.

  • AARON MCELHINEY

    DIRECTOR OF ACQUISITIONS

    Aaron knows the fastest way to grow a real estate management business is through acquisitions. Having spent the majority of his career as an asset manager in the residential and commercial markets, Aaron uses his expertise to guide PMI property managers through the entire acquisition process from lead sourcing to closing the deal and every step in between. The most exciting part of his job is seeing PMI franchisees growing their business with successful acquisitions.