To innovate is to, fundamentally, make change. I recently read a statement by author Marshall Goldsmith that outlines why most people don’t succeed at what they set out to do in life. He says: “As much as we all claim to want happiness and meaning in our lives (very few people say that they want to live miserable, empty lives), there’s a paradoxical catch that thwarts us at every turn. I call it the Mojo Paradox and...
There is a big difference between a property manager who views training as an event and one who sees it as a process. Event leaders believe that sales skills can be developed in a day or with a single training session. Process leaders know that skills are developed daily, not in a day. Have you ever attended a seminar or training event where you felt the desire to change, but found yourself back in your regular routine just...
Building value is imperative for any service offering. A fascinating book about dealing with the challenges of business and life by Mark Sanborn entitled Up, Down, or Sideways is one that I would highly recommend you read, study and think about. The book is broken into three sections: See, Think, and Do and is a short treatise on the importance of taking action and doing what needs to be done to overcome any moments that are u...
